Business Operations Support

Operational Support for Business Activities in Nigeria

We offer comprehensive business support services in Nigeria — from setting up a remote sales department to partner due diligence and quality control of supplies. Our approach combines both remote and on-the-ground assistance, which is particularly important given the limited access and specific nature of the local market.

1. Remote Sales Department Setup

• Recruitment and training of local specialists.
• Setup of remote client interaction processes (CRM, reporting, KPI monitoring).
• Communication support in English and local languages (if required).
• Market entry for your products/services via local sales channels.

2. Mystery Shopper Service

• Independent evaluation of service quality, contract compliance, or distributor performance.
• Verification of adherence to declared standards in actual practice.
• Collection of photo and video evidence; preparation of an analytical report with recommendations for improvement.

3. Partner Due Diligence and Supplier Audits

• Comprehensive verification of legal and financial company data.
• Physical visits to suppliers’ production sites or warehouses — including photo/video documentation, assessment of facilities, storage conditions, and standard compliance.
• Preparation of a reliability report with recommendations for cooperation.

Benefits of High-Quality Operational Support:

• Increased Productivity: Fewer delays, fewer disruptions.
• Reduced Risks: Regulatory, logistical, and staffing risks are minimized.
• Predictable Costs: Operational expenses become more manageable and forecastable.
• Reliable Delivery: Client commitments are met on time, boosting trust.